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Refunds and Cancellations

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At Art-World, we strive to provide you with an exceptional shopping experience. If you're not completely satisfied with your order, we're here to help you with cancellations and refunds.

Cancellations

If you wish to cancel your order, please contact us as soon as possible. We accept cancellation requests within 24 hours of placing the order. Once an order is processed or shipped, we are unable to accept cancellations.

To request a cancellation:

  1. Contact us at artworldpage@gmail.com

  2. Provide your order number and reason for cancellation.

If your order has already been shipped, you will need to follow our Returns process outlined below.

Refunds

If your cancellation request is approved, your refund will be processed to your original payment method. Refunds typically take 5-7 business days to be reflected in your bank account or payment service, depending on your bank's processing times.

Return Policy

If you have received a product that is damaged or defective, or if it does not meet your expectations, please contact us within 7 days of receiving the product to initiate a return.

For returns:

  1. Contact our customer support to request a return authorization.

  2. Items must be returned in their original condition, including packaging, tags, and documentation.

  3. We will provide you with a return shipping label if necessary.

Once we receive the returned item, we will process your refund within 5-7 business days.

Important Notes:

  • Refunds will be processed to your original payment method (credit card, bank transfer, or payment service).

  • Shipping costs for canceled or returned items are generally non-refundable.

  • The time it takes for your refund to appear in your account may vary depending on your bank or payment provider.

Contact Us

If you have any questions about our Refunds and Cancellations policy or need assistance with your order, feel free to contact our customer support team:

Thank you for shopping with Art-World. We value your business and are committed to providing you with quality service.

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